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120 SE Everett Mall Way, Everett, Washington 98208, United States
Text / Voice: (425) 610 - 9746 Email address: isaacalvarez1976@gmail.com
Open today | 09:00 am – 09:00 pm |
Monday - Friday: 9am - 9pm
Saturday - Sunday: Closed
An IT Support Specialist oversees computer systems for businesses and offers support to the system's users. This may be internal assistance, working directly with staff who use the computer systems or it may be assisting external customers who access the systems via the Internet.
Everyone loves computers when they work. Everyone screams at them when they don't. There are too many ways to keep your computer running smoothly into its old age. While I can't promise that these tips will keep your computer from ever having problems, they will at least help prevent them, and make recovery easier when they do occur:
1. Back up your data.
2. Clean dust from your computer.
3. Clean up your cabling, and everything else too.
4. Organize your installation disks
5. Run antivirus and spyware scans regularly.
6. Clean up your software.
7. Clean up your Operative System.
8. Update everything.
9. Defragment.
10. Ask an IT expert regularly.
A technical support representative interacts with clients of different skill levels and may need to provide troubleshooting instructions to people who aren't familiar with computers and technical jargon. Successful technical support resolves complex computer issues with basic instruction and attentive customer service. We provide IT solutions with:
a) Empathy and respect for clients at all skill levels.
b) Patience and self-awareness when determining an approach.
c) Creative problem-solving abilities.
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